Shipping to the Continental USA
Your Watch LLC offers free Fedex Next Business Day guaranteed delivery if order is placed by 1PM Monday-Friday (non-holidays). Please note - due to the nature and value of the products we sell ALL packages will require an adult signature at the time of delivery. Unfortunately due to insurance restrictions we are not able to ship packages without requiring an adult signature. Our preferred method of shipping is via FedEx. All packages shipped via Your Watch LLC are fully insured against loss, theft and damage during transit. All packages are shipped with an "Adult Signature" requirement prior to release by the FedEx driver. Before signing please inspect the package to ensure it has not been tampered with or damaged.
Shipments to Alaska, PR and Hawaii
Orders shipped to Alaska, Puerto Rico and Hawaii will be charged a flat fee of $60.00 and are usually delivered within two to three business days from shipping.
Seven-day return policy: Products that have not been worn or altered may be returned to Your Watch LLC in new and unused condition within 7 days from the date of receipt.
You must first obtain a Return Authorization from Your Watch LLC by sending an email to CustomerService@YourWatch.com. You will be provided a Return Authorization Number which you must display on the outside of the package when returning it to us. Any Product returned without authorization will be refused. The Product must be returned within two days of our issuance of a Return Authorization Number.
All Products must be returned with original packaging, manuals, protective tape, hang tags and any other accessories accompanying your original purchase. Do not remove the bracelet links.
Returns must be shipped via traceable courier, e.g. UPS or USPS (FedEx does not insure watches or jewelry valued above $500, and we recommend that you use another courier; we will not be responsible for any losses if you use FedEx). Return shipment must be pre-paid and fully insured for the amount you expect credit. Collect shipping will be refused. In case of loss or damages, you will be responsible.
Returns will be charged a 4% restocking fee and original shipping and insurance charges, and otherwise will be credited in full.